Built for plumbers, electricians, gas engineers and heating engineers
You're under a sink, on a roof, or three feet inside a consumer unit. The phone keeps ringing. Our British-voiced AI receptionist answers every call, triages emergencies, qualifies real leads, and books site visits straight into your calendar — 24 hours a day, flat monthly fee.
Most missed jobs in the trades aren't lost during the working day — they're lost at 7pm, on Saturdays, on bank holiday Mondays, and in the 90 seconds you're up a ladder. The agent handles all of that with the same script you would use yourself.
Asks the right symptom-led questions: water loss, no heating with vulnerable occupants, sparking, exposed wiring, gas smell. Escalates real emergencies to your on-call engineer by SMS or call within seconds. Routes gas leaks straight to the National Gas Emergency Service number.
Job type, postcode, rough scope, domestic or commercial, ideal timing. Out-of-area, wrong-trade, and tyre-kicker calls are filtered out before they hit your inbox. You only see qualified jobs.
Live read/write Google Calendar. The agent only offers slots that are actually free, respects travel time between postcodes, and confirms by SMS so customers don't no-show.
Every booking confirmed by SMS with your Gas Safe or NICEIC number, address-verification check, and a 24-hour reminder. Cuts no-shows materially in the first month.
Tradesmen have a specific call-handling problem: the busiest jobs are the ones where you can't pick up. You're in a loft, in a customer's living room, or driving the van. By the time you ring back, half the callers have already booked someone else.
The AI agent answers on the first ring every time, asks your qualifying questions in your tone of voice, and either books the job, escalates the emergency, or politely declines work that isn't right for you. You see a clean job sheet at the end of the day instead of a list of voicemails.
The agent doesn't keep its own diary — it works directly with your Google Calendar (or Outlook on Pro). When the agent books a job, it appears on your engineer's phone calendar in under three seconds, with the customer's full address, contact number, and a one-line summary of the issue.
For multi-engineer firms, jobs route by postcode and trade. The agent can hold "emergency slots" open per day, prioritise contract customers, or skip a particular engineer's day-off — all the rules a human dispatcher would apply, written into the agent once. Pricing is on the pricing page and starts at £200 per month flat.
Same flat tiers as every other vertical — no per-minute meter, no surprise bills. Most one-van trade businesses sit comfortably in Starter; multi-engineer firms move to Pro for the extra integrations and on-call routing.
One-time setup of £500 covers call-flow design, voice calibration, telephony bridging, and your first integration. See full plan details →
Yes — symptom-led triage. Water loss, no heating with vulnerable occupants, sparking, exposed wiring, gas smell. You set the escalation rules; the agent follows them.
The agent captures the symptoms, address, and access details, then calls or SMSes your on-call engineer with a one-line summary. Gas-leak symptoms route the caller to 0800 111 999 immediately.
Qualifies. Job type, postcode, rough scope, ideal date, domestic vs commercial. Out-of-area and wrong-trade calls are politely declined.
Live Google Calendar read/write. The agent only offers free slots and respects travel time between postcodes. Out-of-hours bookings get a confirmation call back.
Natural British voice (Matilda, ElevenLabs). Only discloses if asked directly. Most callers treat the agent as a normal call handler.
It's a call-handling layer, not a regulated trade. The agent never gives technical advice and defers all gas/electrical safety questions to the engineer. Your registration number is included in confirmation SMS.
15-minute demo, no slides — we walk through your call flows live and quote a flat monthly fee.