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For UK locksmiths

AI receptionist for locksmiths. Every lockout call answered, day and night.

A locked-out customer rings the next locksmith if you don’t pick up. It answers in a natural British voice, takes the address and what has happened, and alerts you straight away.

Book a 15-minute demo Hear it answer now ↓
47 seconds · four trades, four calls, starting with a lockout at 8:10 pm Watch full size
Price
From £200 a month, flat. One-time setup. No per-minute charges.
Terms
Month-to-month, 30 days' notice. Live in 1 to 5 working days.
Done for you
We write, build and test the call flow for UK locksmiths, and look after it.
What it does
Answers every call, flags urgent ones, books the rest into Google Calendar.
Honest with callers
Says it is a virtual assistant and that the call is recorded.
Your number
Stays the same. Calls forward when you choose.

Free live demo

Hear it answer as your business

  1. 1Type your business name. It answers as your business for this one call.
  2. 2Ring in as a customer. It runs in your browser and takes about a minute.
  3. 3Hear it take the job. It asks what you would ask, then books it or flags it. Try to catch it out.

Things to try saying

  • “I’ve locked myself out and the baby’s inside”
  • “I need my locks changed after a break-in”
  • “My uPVC door won’t lock”

Rather use your phone? Call 01480 775566 and tell it what your business is.

Call 01480 775566 as your own business line

Your calls

The calls locksmiths get, and what it does with each

Lockouts

Takes the address, the type of door and whether anyone is inside, then alerts you.

Lock changes

Asks how many doors and what locks are fitted now, and books the visit.

After a break-in

Takes what was damaged and whether the property can be secured tonight.

uPVC and composite doors

Captures the symptom, such as a handle that won’t lift or a key that won’t turn.

Landlords and letting agents

Takes the tenancy details and who will be there to give access.

Commercial premises and safes

Takes the site contact and opening hours, and books a survey.

Booked into the diary you already use. Jobs go into Google Calendar on every plan, with the address, number and a one-line summary. The customer gets a confirmation text and a reminder the day before. With more than one locksmith, jobs can route by postcode and keep emergency slots free.

Example call

One call, start to finish

An illustration of how a call runs. Your own script is written with you during setup, in your words.

The text you get

URGENT lockout, child inside. uPVC front door. 6 Park Avenue. Dispatched 20:11.

The text your customer gets

[Your business]: Your locksmith has the job at 6 Park Avenue and is on the way.

  1. Assistant: Good evening, [your business]. I’m the virtual assistant and this call is recorded. What’s happened?
  2. Caller: I’ve locked myself out and the baby’s inside.
  3. Assistant: Okay, I’m sending a locksmith now. If your baby is in any danger, please ring 999 as well. What’s the address?
  4. Caller: Six Park Avenue. [gives postcode]
  5. Assistant: Thank you. Is it a wooden door or uPVC?
  6. Caller: uPVC, the front door.
  7. Assistant: Got it. The locksmith has your details and is on the way. I’ve sent you a text to confirm.

Urgent calls

When it's urgent, you decide what happens

A child or a vulnerable person locked in. Someone locked out late at night. A door that won’t secure after a break-in. You decide what counts as urgent and who gets the call.

  • ✓Asks the questions you’d ask. Is anyone inside? What type of door is it? Is the property secure?
  • ✓Alerts your on-call locksmith by text or call, with the address and a one-line summary.
  • ✓Someone in danger? It tells the caller to ring 999 as well, and still sends you the job.
  • ✓Gives only the prices you set. Your call-out charge and night rate are quoted exactly as you give them, or not at all.

You set the rules

If this, then that. Every call, the same way.

If: Child or vulnerable person locked in
→ Give 999 if anyone is in danger, and alert the locksmith now
If: Locked out at night
→ Alert the on-call locksmith
If: Lock change
→ Book the next free slot

Example rules. Yours are agreed with you during setup.

Pricing

One flat fee a month. No per-minute meter.

Starter

One-van locksmith

£200/month

Up to 250 calls a month · £500 one-time setup

Pro

Two or more engineers

£350/month

Up to 750 calls a month · £750 one-time setup

Premier

Commercial and multi-site

£500/month

Unlimited calls (fair use 2,000 a month) · £1,000 one-time setup

Prices exclude VAT. Month-to-month, 30 days' notice. We agree a written target before go-live; if it's missed in the first 30 days, your first month and setup are refunded. Full plan details →

Questions locksmiths ask

What happens to a lockout call at 2am?

It answers. If you do night call-outs, it takes the address and the door type and alerts your on-call locksmith by text or call. If you don’t, it says so and books the first slot you have made available.

Can it quote my call-out charge?

Yes, if you want it to. It gives the call-out charge and night rate exactly as you set them. It never makes up a price.

How fast do I hear about an urgent job?

Your on-call locksmith gets a text or a call as soon as the customer has given the address, with a one-line summary of the job.

Does it ask who the caller is?

It takes the caller’s name, number and address on every job, and any extra questions you want asked, such as whether they are the occupier. You decide the wording.

Do I keep my own number?

Yes. Your number stays the same. Calls are forwarded to the assistant when you choose: out of hours, when you are busy, or all the time.

Compare before you choose

Other trades

Hear it answer a call for your business.

A 15-minute call, no slides. We go through how your calls should be handled and send you a flat monthly quote within 24 hours.

Book a 15-minute demo → or call 01480 782228