Live with a multi-practice dental group · West England
Sofia answers every NHS, private, emergency, and out-of-hours call across a multi-practice dental group in West England. Same playbook, your name on the door. Live in 5 days.
Checks NHS availability across practices, takes patient details, adds to the waiting list, and clearly explains NHS vs private. Handles UDA, recall, and band-1/2/3 questions confidently.
Implants £2,000–£3,500, Six Month Smiles £2,500–£3,500, whitening, free consultations — quoted confidently on the call. Books a follow-up consult automatically.
Detects urgency (swelling, trauma, severe pain), routes in/out-of-hours appropriately, and falls back to NHS 111 for severe cases — with a clear handoff message.
SMS with a review link after the appointment — turns happy patients into 5-star reviews automatically. Lifts local search rankings without nagging the front desk.
Sofia is live across a multi-practice dental group in West England — handling NHS, private, emergency, and out-of-hours calls across three sites with one agent. The same playbook works for single-site practices and groups of any size.
Yes — NHS availability checks, waiting-list intake, and NHS 111 fallback for emergencies are all built in.
Sofia uses a natural British voice (Matilda, ElevenLabs) and only discloses she's AI if asked directly. Live deployments with dental groups consistently report patients treating her as a human.
Google Calendar out of the box. Dentally, EXACT, and SOE via Make.com flows on Pro and Premier.
Confirmation at the booking call + SMS confirmation + 24-hour reminder. No-shows typically drop 30–50% in month one.
Yes — your full private menu, including price ranges and consultation offers. Books the follow-up consult automatically.
15-minute demo, no slides — we walk through your call flows live and quote a flat monthly fee.