Comparison · 4 November 2026 · 5 min read
IONOS AI Receptionist alternative: IONOS vs My AI Voice Agent
An IONOS AI Receptionist alternative is another service that answers your business calls with AI, here a done-for-you receptionist that we write, build and look after for you. IONOS costs £39, £69 or £99 a month ex VAT and you set it up yourself. My AI Voice Agent costs a flat £200, £350 or £500 a month plus a one-time setup fee. Prices checked November 2026. This page sets out what IONOS publishes, where it is the better choice, and where we fit better.
Quick verdict
If you take a few calls a day, want the lowest price and are happy to configure the assistant yourself, IONOS is the better choice. It costs less than half our entry price, shows no setup fee and gives you a month free to try it.
If you would rather not build it, and you want call flows written for your trade or practice, tested before go-live and changed when you need them changed, My AI Voice Agent is the better fit. You pay one published monthly fee and a 30-day results guarantee covers your first month and setup fee.
The honest summary: IONOS wins on price, a free month and unlimited calls for £99. We win on doing the work for you: discovery, script, testing and ongoing changes, with a guarantee tied to an agreed result.
What IONOS publishes about its AI Receptionist
These points come from the IONOS UK AI Receptionist page, read on 4 November 2026. They match what we recorded on 24 October 2026 for our 10-provider comparison.
- Three packages: £39 a month with 30 calls (then £0.49 a call), £69 a month with 100 calls (then £0.39 a call) and £99 a month with unlimited calls.
- All prices exclude VAT at 20%.
- A one-month free trial on all packages, cancellation at any point and a 30-day money-back guarantee.
- Every package includes a dedicated phone number, call history and email summaries.
- The £99 package adds appointment scheduling with calendar integration, an API integration and a website widget.
- The page mentions up to 10 voices and calendar links including Google Calendar, Outlook, Cal.com and Calendly. It does not say whether a UK accent is available.
- No setup fee was shown.
Side-by-side
IONOS information is from its own page as of 4 November 2026. Where IONOS does not publish a figure we say so and do not estimate. My AI Voice Agent information is our own; see our published pricing. Prices exclude VAT.
| Feature | My AI Voice Agent | IONOS AI Receptionist |
|---|---|---|
| Model | Done for you: we write, build, test and look after it | Self-service: you set it up |
| Monthly price | £200 / £350 / £500 | £39 / £69 / £99 |
| Allowance | Up to 250 / 750 calls, or unlimited under fair use of 2,000 calls | 30 / 100 calls, or unlimited |
| If you go over | Calls are never cut off; 50p for each extra call | £0.49 or £0.39 a call on the two smaller packages |
| Setup | One-time £500 / £750 / £1,000, includes discovery, script and testing | None shown |
| Contract | Month-to-month, 30 days' notice | Cancel at any point; no notice period shown |
| Free trial | None; hear it on the homepage demo or demo line first | 1 month free on all packages |
| Guarantee | 30-day results guarantee: first month and setup fee refunded if the agreed target is missed | 30-day money-back guarantee |
| Calendar | Google Calendar on every plan; CRM or practice-system link on request on Pro and Premier | Appointment scheduling with calendar integration on the £99 package |
| Voice | Introduces itself as a virtual assistant; can pass the caller to a person | Up to 10 voices; UK accent not stated |
Prices checked November 2026. Confirm on the provider's page before you buy.
Where IONOS is better
- Price. £99 a month ex VAT buys unlimited calls; our entry plan is £200 a month for up to 250 calls.
- No setup fee shown. We charge a one-time setup fee of £500 to £1,000 for discovery, script and testing.
- Try it free. IONOS gives you a month free; we do not offer a free trial.
- Leave when you like. IONOS lets you cancel at any point; we ask for 30 days' notice.
Where My AI Voice Agent is better
- No set-up work for you. We run the discovery call, write the script, build and test the assistant, and keep it up to date.
- Call handling written for your sector. Our trades and dental receptionists follow flows designed for those businesses, such as sorting emergency call-outs from quotes.
- A guarantee tied to a result. See the 30-day guarantee.
- Hear it before you buy. Use the Talk to the virtual assistant button on our homepage, or call the demo line on 01480 775566 as your own business line.
Questions to ask before you choose either
- How many calls do I really get a month, and what will that cost on each plan?
- Who will write and test the script, and how long will that take me?
- Does it book into the system I actually use, or only take messages?
- Can I hear it answer as my business before I pay?
- What happens to urgent callers out of hours?
Frequently asked questions
What is a good alternative to the IONOS AI Receptionist?
It depends on how much you want to do yourself. If you take a few calls a day and are happy to set it up, IONOS is good value at £39, £69 or £99 a month ex VAT with a one-month free trial. If you want the call flows written, tested and looked after for you, My AI Voice Agent is a done-for-you AI receptionist at £200, £350 or £500 a month plus a one-time setup fee. Prices checked November 2026.
How much does the IONOS AI Receptionist cost?
On 4 November 2026 the IONOS UK page showed three packages: £39 a month for 30 calls (then £0.49 a call), £69 a month for 100 calls (then £0.39 a call) and £99 a month for unlimited calls. All prices exclude VAT at 20%, and every package includes a one-month free trial.
Is IONOS cheaper than My AI Voice Agent?
Yes. IONOS's top package, with unlimited calls, is £99 a month ex VAT and shows no setup fee. Our Starter plan is £200 a month plus a £500 one-time setup fee. You pay more with us because we write, build, test and maintain the receptionist for you, and the first month is covered by a 30-day results guarantee.
Does the IONOS AI Receptionist have a free trial?
Yes. IONOS lists a one-month free trial on all packages, plus cancellation at any point and a 30-day money-back guarantee. My AI Voice Agent has no free trial; you can hear it on the homepage demo or the demo line first.
Can I switch from IONOS and keep my phone number?
Yes. My AI Voice Agent works with your current number, and most businesses go live in 1 to 5 working days from script approval and system access. IONOS lets you cancel at any point, so you can keep it running until the new receptionist is live.
Related: Best AI receptionists in the UK (2026), AI receptionist cost in the UK, 2026 and Moneypenny alternative.
Methodology and review cadence
Information about the IONOS AI Receptionist was taken from IONOS's own UK page on 4 November 2026. We have not tested the IONOS product. IONOS is a trade mark of its owner; we are not affiliated with IONOS. Where IONOS does not publish a figure we mark it as not shown. We review this page every quarter; the next scheduled review is February 2027. If you spot a factual error, email ceo@nothingbutvalue.com and we will correct it within 48 hours.