Built for UK restaurants, gastropubs and takeaways
Takes table bookings during service, when the front-of-house is plating ten covers and the phone won't stop ringing. Takes takeaway orders by phone with the menu pronounced correctly. Knows your allergens, your set menus, your private-hire policy. Flat monthly fee, no per-call charge, live in 5 days.
Speak to the live demo agent. Ask her to book a table for four on Saturday at 8pm.
The two windows when restaurant phones ring hardest are also the two windows nobody is free to answer: 6.30pm to 8.30pm on a Friday and Saturday, and the lunchtime rush midweek. Front-of-house is seating walk-ins, running drinks, and chasing tickets. The phone rings five times, then six, then disconnects. Industry estimates from UKHospitality and operator-shared data suggest UK independents miss roughly 25% to 40% of inbound booking calls during peak service. Each missed call is a table either lost to a competitor or, more often, a regular who silently doesn't book this week.
Our AI receptionist picks up on the first ring whether your kitchen is empty or in the weeds. She takes the booking, checks live availability against your reservation system, holds covers limits per slot, and writes the booking straight into OpenTable or ResDiary. By the time the phone hangs up, the booking is in your diary and the SMS confirmation has landed on the guest's phone.
Books up to your party-size threshold (typically 8 covers) directly. Above that, captures the brief and routes to a manager. Deposits taken via Stripe SMS link.
Loaded with your full menu, allergens, gluten-free items, vegan options, set menus, and corkage policy. No more "let me ask the chef".
Postcode, parking, accessibility, dress code, the nearest tube stop. The basic FAQ that eats 20 minutes of every service.
Complaint, refund, last-night-was-bad: she offers a callback from the manager rather than trying to handle it herself. Honesty beats a bad apology.
The single thing every Indian curry house, Italian trattoria, and Thai restaurant in the UK has experienced: a US-built AI agent that pronounces "jalfrezi" as "jall-FREE-zee" and "gnocchi" as "guh-NOTCH-ee". It is worse than a human getting the order wrong — it sounds insulting. We solved this by making pronunciation a first-class part of onboarding rather than an afterthought.
During setup we record correct pronunciations of every menu item with you and bake them into the voice model. The agent learns chicken jalfrezi, lamb rogan josh, paneer makhani, gnocchi al pesto, pad krapow gai, mapo tofu, and the rest of your menu the way your chef says them, not the way a generic LLM would guess. We then run a pre-launch test of 30+ sample orders to catch edge cases (regional pronunciations, customer mispronunciations, abbreviations like "BCM" for butter chicken masala). Over 95% of menu items are recognised first-time after this calibration.
Honest caveat: extremely regional dialect items (a single dish from a single village) sometimes need a second tuning pass after launch. We do this free in the first month.
The agent only works if it can read live availability and write bookings into the system you're already using. Integration with the major UK reservation platforms is included on Pro and Premier plans, with a Google Calendar fallback on Starter.
Honest framing matters more in restaurants than almost any other vertical, because guests notice instantly when a phone interaction goes wrong. Two rules of thumb from our live deployments across UK independents and small groups:
The right model for most UK restaurants is the AI as the front door, with a clean handoff to a manager for the 5–10% of calls that need a human. We configure that escalation flow on every plan and tune it from live call recordings during your first month.
The same three flat tiers as the rest of the site — no per-minute fees, no per-booking fees, no contract. A one-time setup covers menu training, pronunciation calibration, telephony bridging, and your reservation-system integration.
| Plan | Setup | Monthly | Best for |
|---|---|---|---|
| Starter | £500 | £200 | Single-site independents (<250 calls/mo); Google Calendar bookings |
| Pro Most popular | £750 | £350 | Single-site bookings + takeaway; OpenTable / ResDiary integrated; EPOS push |
| Premier | £1,000 | £500 | Restaurant groups, multi-site routing, SevenRooms / Tock, dedicated success manager |
Prices as of May 2026. See the full pricing page for what's included on each tier.
Yes — full menu, options, totals, address capture, and a Stripe SMS payment link. Orders push to your EPOS or print to a Star/Epson cloud printer. Card details are never read aloud on the call.
Yes. We pre-train every menu item with the correct pronunciation during setup and run 30+ test calls before going live. Edge-case dishes get a free re-tune in the first month.
Yes — OpenTable, ResDiary, SevenRooms, and Quandoo on Pro and Premier. Google Calendar on Starter.
She honours your covers caps and kitchen capacity windows. If 7pm is full, she offers 7.30pm. If the kitchen is running 45 minutes, she stops promising 20-minute pickup.
Five working days for a single site. 7–10 days for groups or for menus over 100 items.
Direct booking up to 8 covers (configurable). Above that, she captures the brief and triggers a manager callback within working hours.
15-minute demo, no slides — we walk through your menu and reservation flow live and quote a flat monthly fee. Or call the agent and order a curry.